Advance pre-paid bookings:
12+ hours' notice = 100% refund
12 - 6 hours' notice = 50% refund
no-show or less than 6 hours = no refund
We don't charge any admin fees.
IMPORTANT :
In case of long delays of over 1.5 hours, PLEASE contact us BEFORE your flight departs
to make sure that we can still pick you up upon your arrival.
How to cancel your booking: